FAQ

1️⃣ Products & Customization

❓ Can I customize my clothing?

Yes! In our store, you can add text or other details to the back or sleeves of sweatshirts and t-shirts. Just select the customization option before completing your purchase.

❓ Is the clothing high quality?

Yes! We work with premium suppliers to ensure comfortable, durable pieces with excellent finishing.

❓ How do I know my size?

We provide a size guide on each product page to help you choose the perfect fit.

2️⃣ Payments & Security

❓ What payment methods do you accept?

We accept credit/debit cards, PayPal, Apple Pay, and Google Pay.

❓ Is the website safe for shopping?

Yes! Our website uses SSL technology to ensure all payments are protected and encrypted.

3️⃣ Shipping & Delivery

❓ Which countries do you ship to?

We currently ship to the European Union and the United States.

❓ How long does delivery take?

Delivery time varies depending on the location:

• Portugal & Europe: 5-10 business days.

• United States: 7-15 business days.

❓ How can I track my order?

After your purchase, you will receive an email with a tracking code to follow your order.

4️⃣ Returns & Exchanges

❓ Can I return or exchange a product?

We only accept returns for defective products or customization errors. Since all pieces are made to order, we do not accept returns due to incorrect size selection or a change of mind.

❓ What should I do if I receive a defective product?

If you receive a defective item, please contact us at geral@yourtalt.com with photos of the issue, and we will resolve the situation as quickly as possible.

5️⃣ Other Questions

❓ How can I contact you?

You can reach us via email at geral@yourtalt.com or through our contact form on the website.

❓ How can I stay updated on news and promotions?

Follow us on Instagram, Facebook, and TikTok, and subscribe to our newsletter to receive exclusive updates and promotions!